OKx how to unlink Google authenticator (WEB)

OKx how to unlink Google authenticator (WEB)

If you can log in to your account

1.Log in to your OKX account. Go to security settings under your profile icon.

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2.Click change under authenticator app.
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3.Click reset security features to pop up the select security features that need to be reset pop-up window,select google authenticator and click next.

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4.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.

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5.You will receive an Email/SMS notification upon removing GA successfully.

If you can't log in to your account

1.If you enable 2-step verification and log in to your account normally, the system will trigger 2-step verification.

If the mobile phone number or Google Authenticator code is lost and cannot be accessed, you can click reset on the verification page.


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2.You need to prepare the corresponding email address and certificate, and click next step.

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3.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.

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4.You will receive an Email/SMS notification upon removing GA successfully.

Note:
Note that you won’t be able to withdraw funds within 24 hours after resetting or changing your authenticator app.